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IMPORTANT – COVID 19 SALON PROCEDURES

Dear Client,

Please read the following before visiting the salon for your appointments.

We are operating a contactless payment system in advance of treatment and therefore kindly ask you to make payment upon booking, this will ensure a smoother running of the salon day and help prevent a crossover of clients. You can pay by Card Payment over the phone upon booking or you can log in to our online portal and pay for your booking there.

If you have made an online booking and paid online or have a priority booking voucher, then obviously this does not apply.

Expired vouchers will be added to a waiting list and released limiting how many can be used in one day. Reward treatments will not be available until further notice.

Cancellation Policy

We will be now be enforcing our cancellation policy in order for us to survive financially and manage our team while on flexible furlough, therefore

  • 48 hours notice required for cancellation and your full payment can be transferred to your next appointment
  • Less than 48 hours for cancellation a 50% fee will be charged
  • Less than 24 hours notice for cancellation or a no show – the full payment will be charged.
  • Refunds will not be given, only a salon credit.

To ensure your safety and the safety of others –

  • Please arrive wearing a mask
  • Please wait at the door and you will be greeted by a member of staff.
  • Hands must be sanitised; sanitiser is available just inside the door
  • Please come alone
  • Please arrive at your exact time, we cannot accommodate early or late arrivals
  • Please do not bring any personal items that are not essential
  • Please do not handle/use your mobile phones or any other personal possessions while in the salon
  • Unfortunately, we cannot provide drinks or magazines
  • Late arrivals may lose their appointment and will be charged
  • Non arrivals will lose their full payment

Your declaration –

You must cancel your appointment if you, members of your household or people you have had close contact with, show any signs of COVID 19 –

  • A Temperature or Fever
  • A constant dry cough
  • Loss of smell and taste
  • Shortness of Breath

Our promise to you –

  • We will wear face visors and masks and wear gloves where possible
  • Keep you social distanced as much as possible and as safe as possible
  • Follow strict hygiene & sanitation procedures
  • Make sure you have a fab treatment!

I would be grateful of your patience and understanding as this is going to be a new way of working for us and may take some getting used to. We financially will be playing catch up for some time after having no income for 4 months, so please try and understand why there are some new procedures etc in place.

Thank you so much for your support  & we look forward to seeing you very soon,

Amanda & Team

AMANDA JANES is a Beauty, Laser and Skin care clinic that was established in 1991 in the heart of Bury St Edmunds.  Offering some of the most prestigious treatments and reputable leading brands, there is an extensive treatment menu.  Environ, COMCIT, Ellipse IPL, CACI, Decleor, Glo Therapeutics, Geleration, OPI, Gelish, Mii, Shellac, Derma Genesis Medical Microdermabrasion, Lash perfect individual and Russian Eyelash Extensions, LVL, Universal Contour Wrap, Semi-Permanent Make-up, Acrylic & Polygel Extensions, St Tropez Tanning, Bridal services and Spa Days are just some of what’s on offer!

Great treatments combined with our team of highly skilledand well exprerienced therapists and an inviting, welcoming environment means you are sure to have a treatment to remember.

The salon is pleased to be able to offer you car parking to the rear of the building, however we have limited spaces and therefore can only offer this to you during your treatment time. Please do not leave your car before or after your appointment or this may result in another client unable to make use of this facility. Cars are parked at your own risk.

Thank you for visiting AMANDA JANES website – we do hope you find it interesting and informative. If there is any further information you should require please contact the salon and one of our friendly team will be happy to help you.